Returns

At What Wood Joe Build, every piece is handcrafted with care, precision, and pride. Because each item is custom-made, all sales are final—unless there’s a craftsmanship issue.

If you receive a product with a defect related to workmanship (not wear, misuse, or natural wood variations), I’ll make it right. Just contact me within 7 days of delivery with photos and a description of the issue, and I’ll assess the situation personally.

I stand behind my work, and I want you to love what I build. If it’s on me, I’ll fix it, replace it, or refund it—no fuss, no runaround.